Using Custom Fields to Collect Attendee Information

Custom Fields can be used to collect information specific to each individual attendee. 

You can have attendees enter their choices and information, or you can assign data to them in the dashboard as the event admin.


Learn how to create Custom Fields


Example: To assign table numbers to purchases of tables with 8 seats / 8 tickets

Solution: Create a Custom Field and add your tables as dropdown selections. 

  • Create a New Custom Field and add your tables as dropdown selections.
    • Field Name: this will only be seen if you make this option selectable for customers
    • Description: possibly include instructions and where to view the seating chart guide, etc.
    • Field Type: choose Text Field or Selection, in this example 'Selection'
    • Visibility - set this to On if you want customers to be able to make the selection. Leave it Off if you plan to assign the tables to Attendees in the dashboard.
    • Required: generally this is only needed when Visibility is On. This forces customers to choose one before they complete their purchase.
    • Default Value: use this in cases where you want one of your options to be default. In this example you would leave this blank.


You can then assign Attendees to tables in dashboard or let people select for themselves when they purchase tickets, depending on your workflow and settings. 


You could include a seating chart in your event details sections so customers know which table choice they prefer.


You can view and edit this additional Attendee data in the dashboard, and you can download within the Excel file.




Adding Notes to Attendees

If you want to add notes for each Attendee, try these settings:

  • Click 'Select Table Columns'. 
  • Turn on the 'Tables' option to display in your Attendees list.
  • Now you will be able to add notes for each Attendee
    • You can view here and you can download with the Excel file.





Selecting Options with Limited Quantity

When you have options for Attendees to select as part of their event ticket, follow these steps:

  • Set the Field Type to 'Selection' 
  • Enter the selection options
    • provide a quantity amount for each option that has a limited supply
  • Set to 'Visible' for customers to see the choices during ticket purchase
  • Set to 'Required' when you want to make sure a choice is selected
  • Include a Default Value setting when you want an option to be selected initially without a selection being necessary  



Ticket purchasers will see this:



Tuna Sandwich is set to default, and will be included in their order unless they select from the list: